top of page

FAQ

​How Do I Place An Order?

 

To place an order on the site, start by browsing the website and finding the desired product. Click on the product image or the "Add to Cart" button to add it to your shopping cart. Then, locate the shopping cart icon or the designated "Cart" or "Checkout" button to review your order on the cart page. Proceed to the checkout page and provide your contact details, shipping address, and any other required information. Choose a payment method, enter your payment details, and carefully review your order before clicking the "Place Order" button. Once the order is placed, you will receive an order confirmation page or email, serving as proof of your purchase. 

 

Payment and Shipping

 

When placing an order on Medetai site, you will typically have various payment methods available. These can include credit cards (such as Visa, Mastercard, American Express), debit cards, PayPal, Apple Pay, Google Pay, or other accepted payment gateways. Choose your preferred payment method from the options provided during the checkout process.

Common shipping options may include standard shipping, expedited shipping, or international shipping. The specific shipping methods and associated costs will typically be displayed during the checkout process. Select the shipping method that suits your needs and budget. Additionally, you will be asked to provide your shipping address during checkout to ensure accurate delivery.

 

​Can I trust the quality of the watch winders purchased from the platform?

 

We ensure the quality of the watch winders by working with trusted suppliers and conducting thorough quality checks. Additionally, customer reviews and ratings can provide insights into the experiences of other buyers to help you make an informed decision.

Returns & Refunds

 

I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me and you can start adding your own content and make changes to the font. Feel free to drag and drop me anywhere you like on your page. I’m a great place for you to tell a story and let your users know a little more about you.

Can I track the status of my order?​

Yes, once your order is shipped, we will provide you with a tracking number. You can use this tracking number to monitor the delivery status of your package through the designated shipping carrier's website.

Do you provide warranty coverage for the watch winders?

The warranty coverage for watch winders may vary depending on the brand and model. We provide detailed information about the warranty terms and conditions for each product on the platform. Please review the specific warranty information provided with the product listing.

bottom of page